TERMS AND CONDITIONS OF USE

Last Updated: September 2026

Welcome to Paradigm Distribution. By accessing this website, creating an account, or placing an order, you agree to these Terms and Conditions. Please read them carefully before using this website or purchasing products.

AGE REQUIREMENT

You must be at least 21 years of age to purchase age-restricted products from Paradigm Distribution.

By purchasing an age-restricted product, you represent that you meet all applicable federal, state, and local age requirements. Paradigm Distribution reserves the right to require age or identity verification and to refuse or cancel an order when appropriate.

Products containing nicotine are intended only for adults of legal purchasing age and should be kept out of reach of children and pets.

WHOLESALE AND CUSTOMER ACCOUNTS

Certain products, pricing, and areas of this website may be restricted to approved wholesale or retail-business customers.

Customers are responsible for providing accurate account, business, billing, shipping, and contact information. Account access and wholesale privileges may be limited, suspended, or terminated when necessary to protect our business, customers, or comply with applicable requirements.

Customers are responsible for maintaining the confidentiality of their account credentials.

ORDERS, PRICING AND AVAILABILITY

All orders are subject to acceptance, product availability, and verification.

We make reasonable efforts to provide accurate product descriptions, images, pricing, and availability. However, errors may occasionally occur. Paradigm Distribution reserves the right to correct errors and to cancel or modify an affected order when necessary.

Prices, product availability, promotions, and product offerings are subject to change without notice.

PAYMENT

Payment must be made using a payment method accepted by Paradigm Distribution at the time of purchase.

An authorization or pending charge does not necessarily mean an order has been accepted or completed. Payment processing may be performed by third-party payment service providers and may be subject to their terms and policies.

SHIPPING, DELIVERY, RETURNS AND CLAIMS

Customers are responsible for providing a complete and accurate shipping address.

Shipping times are estimates and may be affected by carrier operations, weather, routing issues, holidays, regulatory requirements, or other circumstances outside our direct control.

Customers should inspect shipments promptly upon delivery. Claims involving damaged merchandise, missing items, incorrect items, or other order discrepancies should be reported to Paradigm Distribution within 48 hours of delivery, based on carrier tracking information.

Returns require prior authorization. Certain custom, personalized, printed, special-order, clearance, closeout, opened, or consumable products may not be eligible for return.

Additional requirements and information are provided in our separate Shipping & Returns Policy, which is incorporated into these Terms by reference.

PRODUCT INFORMATION AND COMPATIBILITY

Customers are responsible for determining whether products are appropriate and compatible with their intended equipment or application before purchasing.

If you are uncertain about compatibility, please contact Paradigm Distribution before placing an order.

Product photographs are provided for identification and presentation purposes. Packaging, labeling, appearance, specifications, and other product details may change.

NICOTINE AND AGE-RESTRICTED PRODUCTS

WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Nicotine-containing products are intended only for adults who meet applicable legal purchasing-age requirements.

Products should be used, handled, and stored according to applicable instructions and warnings and kept out of reach of children and pets.

Nothing on this website is intended as medical advice.

COMPLIANCE AND RESALE

Wholesale customers are responsible for understanding and complying with federal, state, and local laws and regulations applicable to the purchase, possession, marketing, resale, taxation, shipping, and distribution of products they purchase.

Paradigm Distribution reserves the right to restrict sales or shipments where required or where we reasonably determine that an order cannot be fulfilled appropriately.

WEBSITE USE

You may use this website only for lawful purposes.

You may not attempt to interfere with the operation or security of the website, gain unauthorized access to accounts or systems, misuse website content, submit fraudulent information, or use the website in a manner that violates applicable law.

TRADEMARKS AND INTELLECTUAL PROPERTY

Names, logos, graphics, photographs, designs, text, product presentations, and other materials appearing on this website may be owned by Paradigm Distribution, its affiliates, suppliers, manufacturers, licensors, or other respective rights holders.

Nothing on this website grants permission to reproduce or use protected material except as permitted by law or with appropriate authorization.

THIRD-PARTY SERVICES AND LINKS

This website may use or link to third-party services, including payment processors, shipping carriers, technology providers, and external websites.

Paradigm Distribution does not control third-party websites and is not responsible for their independent content, availability, privacy practices, or terms.

DISCLAIMER

We make reasonable efforts to maintain accurate and reliable website information. Except as required by applicable law, the website and its content are provided without guarantees that the website will always be uninterrupted, error-free, or available.

Nothing in these Terms excludes or limits rights or responsibilities that cannot legally be excluded or limited.

LIMITATION OF LIABILITY

To the extent permitted by applicable law, Paradigm Distribution will not be liable for indirect, incidental, special, or consequential damages arising from use of this website or products purchased through it.

Any limitation of liability applies only to the extent permitted by applicable law.

PRIVACY

Paradigm Distribution collects and uses information necessary to operate the website, manage customer accounts, process and fulfill orders, communicate with customers, prevent fraud, maintain security, and operate our business.

Information may be provided to service providers when reasonably necessary to perform services such as payment processing, order fulfillment, shipping, website hosting, communications, security, analytics, or other business operations.

Payment-card information may be processed by third-party payment providers. Customers should review any separate Privacy Policy made available on this website for additional information about how personal information is handled.

CHANGES TO THESE TERMS

Paradigm Distribution may update these Terms and Conditions periodically. Updated terms become effective when posted to this website unless otherwise stated.

Continued use of the website after updated terms become effective constitutes acceptance of the revised terms to the extent permitted by applicable law.

SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

GOVERNING LAW

These Terms and Conditions are governed by the laws of the State of Mississippi, without regard to conflict-of-law principles, except where applicable law requires otherwise.

CONTACT US

Questions concerning these Terms and Conditions, an order, or our policies may be submitted through the Contact Us page or by contacting Paradigm Distribution using the contact information provided on this website.