Privacy Policy

Last Updated: September 2026

Paradigm Distribution respects the privacy of our customers, applicants, and website visitors. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, apply for a wholesale account, place an order, contact us, or submit an employment application.

By using this website or submitting information through our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, business or company name, billing and shipping address, email address, telephone number, account information, order information, and information submitted through our contact forms.

When you apply for a wholesale account, we may also collect business-related information such as your resale or sales tax identification number and copies of resale, sales tax exemption, or other business documentation submitted for account verification.

If you submit an employment application, we may collect the information you provide in that application for purposes of evaluating your qualifications for employment.

How We Use Your Information

We may use the information we collect to:

• Create and manage customer and wholesale accounts.
• Review and verify wholesale account applications and business documentation.
• Process, fulfill, and manage orders, payments, shipping, returns, and customer service requests.
• Communicate with you regarding your account, orders, applications, inquiries, or other business matters.
• Maintain business, accounting, tax, fraud-prevention, and transaction records.
• Evaluate employment applications and communicate with employment applicants.
• Maintain, secure, troubleshoot, and improve our website and services.
• Comply with applicable legal, regulatory, tax, and recordkeeping requirements.

Payment Information

Payments made through our website may be processed by third-party payment processors. Paradigm Distribution does not generally receive or store your complete payment-card number when payment information is entered directly into a payment processor’s secure payment system.

Payment processors may collect and process information according to their own privacy and security practices.

Cookies and Website Data

Our website may use cookies and similar technologies that are necessary for website functionality, customer accounts, shopping carts, checkout, security, and other features. We may also collect technical information such as browser type, device information, IP address, pages visited, and website activity for security, troubleshooting, analytics, or website improvement purposes.

Cookies and Website Data

Our website may use cookies and similar technologies that are necessary for website functionality, customer accounts, shopping carts, checkout, security, and other features. We may also collect technical information such as browser type, device information, IP address, pages visited, and website activity for security, troubleshooting, analytics, or website improvement purposes.

How We Share Information

We do not sell your personal information. We may share information with service providers and business partners when reasonably necessary to operate our business and website, including payment processors, shipping carriers, website hosting and technology providers, fraud-prevention services, accounting or professional service providers, and other companies that assist us in providing services to our customers.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our business, customers, rights, property, or security.

Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining customer and transaction records, administering wholesale accounts, evaluating employment applications, resolving disputes, and satisfying legal, tax, accounting, and regulatory obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Choices

You may contact us to request that we review, correct, or update certain personal information we maintain about you. Depending on applicable law and our legal or business recordkeeping obligations, you may also request deletion of certain information.

Some information may need to be retained when required for legitimate business purposes or to comply with legal, tax, accounting, fraud-prevention, or regulatory requirements.

Third-Party Websites and Services

Our website may contain links to third-party websites or use services provided by third parties. Paradigm Distribution is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website and services are intended for business customers and are not directed to children. We do not knowingly collect personal information from children through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website, services, or applicable requirements. Any updated policy will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact Paradigm Distribution through the Contact Us page on our website.